Cookie Policy

Last updated: April 10, 2026

This Cookie Policy explains how Titan Dialer ("we," "us," or "our") uses cookies and similar tracking technologies on our platform at titandialer.com.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your experience. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).

2. Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the platform to function and cannot be disabled:

  • Session Cookie: Maintains your authenticated session after login (NextAuth.js session token)
  • CSRF Token: Protects against cross-site request forgery attacks
  • Security Cookie: Ensures secure communication between your browser and our servers

Functional Cookies

These cookies remember your preferences to enhance your experience:

  • Theme Preferences: Remembers your display settings
  • Agent State: Preserves your agent status and softphone settings between sessions
  • Dashboard Layout: Remembers your preferred dashboard configuration

Analytics Cookies

We may use analytics cookies to understand how users interact with the platform:

  • Page views and navigation patterns
  • Feature usage statistics
  • Performance and error monitoring

Analytics data is aggregated and does not identify individual users.

3. Third-Party Cookies

Our platform may include cookies from third-party services:

  • Stripe: For secure payment processing (when topping up your balance)
  • Vercel Analytics: For performance monitoring (if enabled)

We do not use advertising cookies or tracking cookies for marketing purposes.

4. Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Please note that disabling essential cookies will prevent you from using the platform, as they are required for authentication and security.

5. Local Storage

In addition to cookies, we use browser local storage to store:

  • WebRTC softphone configuration
  • User interface preferences
  • Cached application state for performance

Local storage data remains on your device and is not transmitted to our servers unless necessary for platform functionality.

6. Updates to This Policy

We may update this Cookie Policy as our platform evolves. Changes will be posted on this page with an updated date.

7. Contact

If you have questions about our use of cookies, contact us at: admin@titandialer.com