Dashboard
Real-time overview of your contact center
Live
Agents Online
18
15 on call, 1 available
Active Calls
12
5 in queue
Calls Today
847
+17 last hour
Avg Handle Time
4:05
Target: 4:00
Agent Status
On Call (15) Available (1) Paused (2)
AK
Ahmed K.
Credit Card Offers
(696) 799-7227On Call5:04
SM
Sara M.
Medicare Enrollment
(543) 436-8786On Call3:22
AR
Ali R.
Real Estate Follow-up
(407) 948-1851On Call1:13
FH
Fatima H.
Auto Insurance Leads
Available4:32
HS
Hassan S.
UK Insurance Inbound
(584) 715-2653On Call5:59
AA
Ayesha A.
US Solar Leads
(853) 798-3267On Call4:26
OB
Omar B.
Home Warranty Outbound
Paused1:46
ZJ
Zara J.
Medicare Enrollment
(716) 251-6069On Call7:12
BN
Bilal N.
Debt Collection Q2
(739) 940-3781On Call6:45
HT
Hira T.
UK Insurance Inbound
(849) 233-9861On Call5:55
UZ
Usman Z.
Debt Collection Q2
(755) 668-8794On Call6:05
SI
Sana I.
Credit Card Offers
Paused8:13
Live Call Feed
Real-timeWaiting for calls...
US Solar LeadsActive
4.3
Dial/min
15%
Contact
258
Calls
UK Insurance InboundActive
1.4
Dial/min
82.1%
Contact
175
Calls
Debt Collection Q2Active
3.4
Dial/min
8%
Contact
282
Calls
Medicare EnrollmentPaused
0
Dial/min
21.4%
Contact
73
Calls
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