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Dashboard

Real-time overview of your contact center

Live
Agents Online
18
15 on call, 1 available
Active Calls
12
5 in queue
Calls Today
847
+17 last hour
Avg Handle Time
4:05
Target: 4:00

Agent Status

AK
Ahmed K.
Credit Card Offers
On Call
SM
Sara M.
Medicare Enrollment
On Call
AR
Ali R.
Real Estate Follow-up
On Call
FH
Fatima H.
Auto Insurance Leads
Available
HS
Hassan S.
UK Insurance Inbound
On Call
AA
Ayesha A.
US Solar Leads
On Call
OB
Omar B.
Home Warranty Outbound
Paused
ZJ
Zara J.
Medicare Enrollment
On Call
BN
Bilal N.
Debt Collection Q2
On Call
HT
Hira T.
UK Insurance Inbound
On Call
UZ
Usman Z.
Debt Collection Q2
On Call
SI
Sana I.
Credit Card Offers
Paused

Live Call Feed

Real-time
Waiting for calls...
US Solar LeadsActive
4.3
Dial/min
15%
Contact
258
Calls
UK Insurance InboundActive
1.4
Dial/min
82.1%
Contact
175
Calls
Debt Collection Q2Active
3.4
Dial/min
8%
Contact
282
Calls
Medicare EnrollmentPaused
0
Dial/min
21.4%
Contact
73
Calls

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